The Server and Barista positions provide the knowledge, skills, and adaptability, necessary to multitask effectively in diverse restaurant, catering, and cafe environments.
KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows: ** A detailed narrative for each KSA, demonstrating your qualifications and experience using specific examples, must be included in your application. 1. Incumbent must possess a minimum of 6 months of customer service experience working in a food service role. Experience as a server or barista preferred. 2. Experience functioning in a fast-paced restaurant, catering, or cafe environment, managing tasks efficiently under short time constraints and meeting established deadlines. 3. Experience working in a professional and sanitary environment, while consistently delivering excellent customer service in a restaurant, catering, or cafe environment. 4. Experience using a POS (Point of Sale) system or Cash resister in a food service role. Experience as a server or barista preferred.
Duties and responsibilities may vary based on assignment as a Server or Barista, to include: - Provides customer service, greeting guests and assisting with questions. - Prepares and makes coffee and tea beverages, stocks merchandise, pastries, and grab and go items. May unload food from delivery trucks and place in correct location. - Prepares and makes sandwiches, and other items that are on the restaurant menu. Packs box lunches and assists with preparation and execution of catering events. - Serves food/beverages to guests in a professional, sanitary, service oriented and friendly manner. Every interaction with customers will emphasize a positive customer service experience in every dining visit from point of entry until leaving the restaurant. - Performs tasks with several steps such as: sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food, including meats, vegetables, salads, desserts, bread, butter, and beverages. - Makes a variety of fruit and vegetable salads such as: fresh fruit, tossed green, and lettuce wedges. Serves food in standard portions by placing uniform amounts in containers or glasses in prescribed quantities. - Takes orders and processes payment using POS. May be required to fill out proper paperwork needed for register and accountability. - Clean dishes, equipment, and surfaces located in food service and dining room areas, to include disposing of trash. - Position involves prolonged standing, walking, reaching, stooping, pushing, pulling and bending. Frequent light to moderate lifting of objects weighing up to 20 pounds occurs routinely, sometimes up to 50 pounds. Uses assistance from other coworkers for moving objects weighing more than 20 pounds.