Job Title: Senior IT Product Specialist Location: Long Island City, NY Duration: 6 Months Interview Type: In-person Note: The Pay Rate mentioned is as per C2C Tax Term, W2 Rates offered will be different. Job Description Key Responsibilities: Work closely with program users to capture, troubleshoot, and resolve issues while ensuring timely follow-up and closure. Conduct and document Root Cause Analysis (RCA). Identify required updates and enhancements; collaborate with the Project Management te…