Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Mission Support Directorate in Washington, D.C. This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Leading enterprise recruitment programs for a large, multi occupational workforce, setting division goals and long range plans, and supervising subordinate supervisors to deliver national recruiting outcomes; Developing and implementing recruitment policies and procedures by analyzing hiring trends and processing best practices to establish performance measures and ensure compliance with DHS/CBP requirements; Conducting program evaluations to assess effectiveness and efficiency while also identifying bottlenecks and implementing process improvements; Managing division budgets and resources and advising senior leadership on options, risks, and decisions. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/03/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
In this position, you will lead the U.S. Border Patrol (USBP) Recruitment Division as a strategic advisor and second-level supervisor, planning, directing, and evaluating complex recruitment and program management initiatives, establishing partnerships, managing budgets and policies, and delivering executive-ready analyses and briefings to drive decisions. You will oversee division objectives and performance, coordinate across DHS and external partners, and ensure compliance with applicable laws, regulations, and policies. This position enables USBP to meet workforce staffing goals and sustain mission readiness in support of CBP's border security mission. This position starts at a salary of $167,603.00 (GS-15, Step 1) to $195,200.00 (GS-15, Step 10). As a Program Manager (Division Director), you will be responsible for leading the USBP Recruitment Division by planning and directing enterprise recruitment programs. Typical duties will include: Planning, directing, and evaluating enterprise recruitment and program management initiatives, establishing partnerships across DHS and external stakeholders, and serving as a liaison and representative for USBP in high level meetings. Developing and implementing recruitment policies and procedures, analyzing recruitment trends and hiring best practices with data analysts, and refining USBP recruitment posture. Managing program budgets and resources, monitoring program performance, conducting evaluations to assess effectiveness and efficiency, and preparing executive reports and briefings for senior leadership. Supervising subordinate supervisors and staff, setting goals and long range plans, assigning and reviewing work, and addressing performance. Directing the resolution of complex planning, evaluation, requirements, and control issues, coordinating outreach strategies, aligning objectives and milestones to accomplish mission requirements in a timely manner. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.