These positions are located in Blue Ridge Parkway, in the Visitor and Resources Protection Division. Open to the first 100 applicants or until 12/17/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. This position is concurrently open to all U.S. citizens under Announcement Number SE-1630-BLRI-26-12842726-DE.
Requirements Continued Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. All qualifications must be met by the closing date of this announcement-12/17/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for the GS-05 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of general experience comparable in scope and responsibility to the GS-04 grade level in the Federal service. This experience includes activities such as but not limited to: Extensive database and records management with frequent interruptions; reception, registration, or call center duties with a multi-line phone system in a busy environment, customer service or front desk duties with rude or agitated customers, and monitoring and/or responding to radio communications. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. PLEASE NOTE: If you are using education to qualify, you must submit a copy of your college transcripts, you will not receive consideration if it is not submitted. You must include transcripts. -OR- Successful completion of a combination of general experience as described above and education as described above which total at least one year. For example, 6 months of specialized experience (50% of the specialized experience) and 90 semester hours of college education (50% of the education) would qualify an applicant for this position. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. Note: If you are using education to qualify, you must submit a copy of your college transcripts. To qualify for the GS-06 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service. This experience includes activities such as, but not limited to: Office support positions and non-emergency and emergency call takers in direct support of law enforcement, fire, or medical personnel, wilderness conservation and hunting regulations, probation and parole, or the courts; Work participating in emergency services (i.e. Emergency Medical Technician, Emergency Medical Dispatcher, Emergency Medical Services (EMS), law enforcement, structural/wildland fire, search and rescue (SAR) response, dispatching for emergency services, and patrolling wilderness areas). Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. To qualify for the GS-07 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service. Specialized experience includes at least two of the following: A) Serving as a certified operator of the National Criminal Information Network (NCIC) system; B) Serving as a certified Emergency Medical Dispatcher or EMS Specialist: C) Using a computer aided dispatch (CAD) system; AND having served as a Public Safety Dispatcher performing any of the following: Receiving and prioritizing both emergency and non-emergency calls for law enforcement, fire, and EMS incidents. Coordinating the appropriate response to emergency and non-emergency incidents and updating responders appropriately; Querying and relaying driver and vehicle information, person cautions, wants, and warrants for law enforcement contacts and investigations. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. To qualify for the GS-08 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service. This experience includes activities such as: Serving as a senior dispatcher in a complex dispatch environment of multiple units, jurisdictions, and/or agencies, provides training and/or assistance to problems encountered by lower-level or newer dispatchers, and informs them on the proper policies and procedures as required. Provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Troubleshoots radio and computer-aided dispatch (CAD) system issues and notifies the appropriate personnel or Dispatch Supervisor of the issues. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked.
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. Duties: The Communications Center provides primary telecommunications and logistical support for daily and emergency operations, law enforcement information gathering and dissemination, wildfire response and maintenance operations; is the 9-1-1 public emergency answering point; and serves as a primary contact for other federal and state agencies. The Center provides full services 24 hours per day, seven days per week, and 365 days per year. This position is located in the Emergency Communications Center (ECC) within the Division Visitor and Resource Protection, Headquarters, Blue Ridge Parkway (BLRI) and answers directly to the Communications Center Manager. The ECC provides dispatch services for all public safety functions as well as primary telecommunications and logistical support for the Park's day-to-day and emergency operations (law enforcement, fire, EMS, search and rescue and maintenance). The ECC maintains on-site access (query and input) to NCIC/NLETS/DCI Law Enforcement Telecommunications systems. The incumbent operates computerized dispatch consoles and related equipment in the course of serving as the primary point of contact for law enforcement, emergency medical, fire and search and rescue incidents. The employee must be proficient in the use of CAD, law enforcement records management systems like IMARS or Mark 43, and a number of state and national public safety computer networks. The incumbent routinely communicates and relays information with local, state, and federal law enforcement agencies around the country to acquire or share law enforcement information. Relays and disseminates information for law enforcement officers, all park division staff, residents, visitors and business contacts. Duties will be developmental in nature when filled below the full performance level.