As a Human Resources Specialist at the GS-0201-12/13, you will be part of Human Resources Solutions (HRS), Office of Personnel Management. As an Account Manager, you will work with Federal agencies to implement and manage HRS products, including a Core HCM system, ensuring alignment with workforce goals, enhancing HR efficiency, and supporting data-driven capabilities for employees and agencies.
For the GS-13: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level. You must include evidence of this specialized experience in your resume, including dates of experience (month/year), to be considered qualified for this position. Specialized experience for this position must have included ALL of the following: Applying technical knowledge of HR-related laws, regulations, policies, and best business practices to promote effective, efficient, and legally defensible strategic HR solutions to be implemented by stakeholders; Managing projects to include developing project plans and monitoring projects to ensure the project remains in scope, on time, within budget, and properly resourced; Communicating complex HR-related issues and recommended solutions to stakeholders (for example, HR professionals, rating officials, employees, IT professionals, leadership, etc.) with varying degrees of technical expertise and familiarity with these issues; and Providing training (on-the-job, formal, informal) and/or consulting on Federal human resources functions. For the GS-12: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-11 grade level. You must include evidence of this specialized experience in your resume, including dates of experience (month/year), to be considered qualified for this position. Specialized experience for this position must have included ALL of the following: Assisting in the application of HR-related laws, regulations, policies, and business practices to support the development and implementation of HR solutions that are effective, efficient, and compliant; Assisting with project management activities such as contributing to project plans, tracking progress, and helping ensure deliverables remain on schedule, within scope, and properly resourced; Preparing and delivering information on HR-related issues and recommended solutions to stakeholders - such as HR professionals, rating officials, employees, IT professionals, and leadership - with varying degrees of technical expertise; and Assisting in providing training (on-the-job, formal, or informal) and/or guidance on Federal human resources functions. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the 11 level is required to meet the time-in-grade requirements for the GS-12 level. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the 12 level is required to meet the time-in-grade requirements for the GS-13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Serve as the primary point of contact for Core HCM customer agencies, responding to their questions and requests for information or assistance. Strategize and execute project plans and change management strategies in support of customer agencies fully implementing Core HCM and/or select features. Provide Core HCM and related systems demonstrations, training, and consulting to Federal agency customers. Work with the customer to define problem statements and collect requirements for basic and advanced system enhancement requests. Use problem solving techniques to provide technical system guidance to customers on system configurations, business process decisions, and standard operating procedures related to system use. Serve as an internal expert on Core HCM features and functionality.