This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty.. Read the entire announcement before starting the application process.
In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-cler.asp.applications To qualify for this position you must possess One year of specialized experience equivalent to GS-13 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at GS-13 or equivalent under other pay systems in the Federal service, military, or private sector. Additional information is available in the Group Coverage Qualifications Standards. Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position. In addition to meeting the qualifications outlined above, you must also meet the following requirements: Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501) Examples of specialized experience include: Implementing a digital communication strategy across Web properties and social media. Recommend, develop, and implement digital solutions that help to achieve business goals. Manages milestones, deadlines, and scheduling for multiple simultaneous projects. Supervises, directs and provides guidance regarding operations and policy matters. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). Minimum Qualifications GS-14 Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes Remote work eligible: No
Serves as the Chief of Patron Awareness responsible for the Agency's digital marketing, social media, and customers communications program. Performs and contributes to administrative assignments involving operations and policy matters. Plans and organizes all Agency Patron Awareness Program management activities. Establishes performance standards, work schedules and priorities and metrics to measure program performance. Develops, reviews, coordinates and execute plans to support daily program operations and contingencies. Owns and facilitates core business processes for the Division such as long term planning process and the annual operational planning process. Read the entire announcement before starting the application process. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under: Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.