This Title 5 National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number T5906000 and is part of the NJ 177th CMN FT, National Guard.
GENERAL EXPERIENCE: Must have the following experiences: Data processing functions Applying general management principles Automating work processes Using computers Operating computer programs and systems SPECIALIZED EXPERIENCE: Must have 36 months of the following experiences: Applying computer application techniques Planning the sequence of actions necessary to accomplish an assignment Coordinating with others outside the organizational unit Developing project controls Adapting guidelines or precedents to meet the needs of the assignment Preparing documentation on cost/benefit studies Summarizing and organizing material and organizing
As a IT SPECIALIST (CUSTSPT), GS-2210-11, you will: Troubleshoot and diagnose system failures to isolate source of problems Assist in solving problems associated with delivery of hardware and software orders Provide customer technical assistance and support for all users Identify and document system requirements for specific needs of customers Manage system user accounts, reset system passwords, and resolve firewall issues Work with technical support personnel in resolving problems