Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Miami Field Operations, Miami Field Office (Mission Support Operations within the Budget Branch), located in Miami, FL.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Preparing, justifying, reporting on, and/or executing the budget for an assigned program area or office. Developing and implementing short and long-term goals, operational plans, and objectives to improve mission support services. Assisting with developing, evaluating, and improving financial or budgetary policy, plans, and processes. Overseeing, evaluating and providing guidance on administrative services and programs to employees, supervisors, and other customers pertaining to budget, logistics, procurement, and quality assurance programs. Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of agency policy. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/22/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
This position will allow you to use your expertise in administration to lead in the development and implementation of key support processes for the organization. This position starts at a salary of $132,626.00 (GS-14, Step 1) to $172,414.00 (GS-14, Step 10). In this Supervisory Mission Support Specialist position, you will become a key team member of Homeland Security professionals managing a full range of mission support services and procedures. Typical work assignments include: Making decisions on problems presented by the staff, communicating performance requirements, evaluating work performance, and recommending recognition of employees. Taking disciplinary action when necessary; Identifying developmental and career advancement needs, and assuring they are satisfied. Partnering with the Assistant Director, Mission Support (ADMS) in developing, evaluating, and improving financial policy, plans, and processes. Serving as the liaison with the Office of Human Resources Management (HRM), including Labor and Employee Relations (LER), and Public Affairs programs to coordinate the consultation, implementation, and development of workforce management issue. Serving as a troubleshooter overseeing and providing authoritative program guidance, as necessary, on issues in the areas of safety, security of facilities, or technical system issues with regards to problems predisposed to treatment by accepted methods. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.