The Site Visit Dispatcher coordinates and assigns provider site visit requests to field staff. This role ensures timely scheduling, communication, and tracking of all visit activities while maintaining compliance with established procedures and service level goals. Additional responsibilities include:
Receives and reviews daily site visit requests, verifies completeness, and assigns visits to available field staff based on location, workload, and priority.
Monitors progress, updates tracking systems, and communicates with internal teams to ensure all visits are completed within timelines.
Strong organizational and communication skills, attention to detail, and ability to multitask in a fast paced environment.
Proficient in Excel and scheduling tools. Must demonstrate problem solving, teamwork, and the ability to adapt to shifting priorities effectively