Agency Mail Manager

Created at: December 24, 2025 00:06

Company: U.S. Coast Guard

Location: Washington, DC, 20001

Job Description:

This vacancy is for a GS-0343-14, Agency Mail Manager located in the Department of Homeland Security, U.S. Coast Guard, MANAGEMENT PROGRAMS and POLICY DIVISION -CG-611 in WASHINGTON, District of Columbia.
To qualify at the GS-14 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-13 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular and recurring basis. Utilize administrative laws, policies, regulations, and precedents applicable to the administration of mail management to include hazardous and dangerous goods, next generation delivery service, penalty mail stamps, and Foreign Post Office (FPO) mobile Mail Routing; Provide expert analysis and advice on complex program issues impacting a major organization's postal and mail enterprise; Establish broad, written policies and procedures to provide timely and cost-effective dispatch and delivery of mail and other material; Prepare reports and briefings on results of studies that ensures the program goals, objectives, and operations are in line with the organization's mission; and Develop mail security policies and plans, ensuring the protection of all mail processing to prevent, deter, and mitigate the deliberate efforts to destroy, incapacitate, or exploit the mail center and/or infrastructure. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will serve as a Agency Mail Manager, the principal administrator coordinating all matters related to postal and mail activities across the Coast Guard enterprise. Responsible for planning, organizing, and directing program activities, monitoring and reporting compliance with regulatory and Department of Homeland Security (DH) requirements. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Develop policy to ensure safe handling of mail throughout Coast Guard mail centers relative to CBRNE agents and incorporate Federal hazardous materials requirements. Analyze proposed and existing policies and recommend alternative practices that will meet operational requirements and prove cost effective to the Coast Guard. Serve as a Mail Manager and Compliance Officer, ensuring expedited mail service providers are used only as authorized by the Private Express Statutes. Conduct studies, inspections and/or surveys to promote economical and efficient selection and utilization of space, staff, equipment, and supplies. Provide expert analysis and evaluations to management encompassing programmatic milestones, schedules, and budgetary resources planning and execution required for effective management, operations and decision making. Represent the agency in its collaborations and relations with service providers, and other Federal agency mail managers to include interagency committees. Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position. A. This position requires obtaining and maintaining Mail Management Certification or management determined equivalent within three years of entry into position. B. This position requires obtaining and maintaining a Federal Acquisition Certification (FAC) for Contracting Officer Representative (COR) (FAC-COR) Level I within two (2) year entry into the position. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information


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