You will serve as a HUMAN RESOURCES ASSISTANT (MIL) for the Navy Recruiting Processing Department.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying military personnel policies, procedures, rules, and regulations to maintain military personnel service records; 2) Researching information in military records and databases to respond to inquiries regarding military human resources issues; 3) Using automated systems to create and maintain military records; and 4) Providing direct customer service to customers in a team-focused environment. NOTE: This information must be supported by your resume in order to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will answer questions pertaining to Human Resources policy (e.g., pay, benefits, service computation dates).
You will collaborate with customers to identify and obtain missing personnel documents.
You will identify errors with employee pay entitlements.
You will correct data discrepancies in a human resources information system (e.g., Defense Civilian Personnel Data System [DCPDS] or similar system).