Opportunity
Responsible for incoming calls, scheduling tee times, guest check-in, and handling all other front desk operations at Blackwolf Run.
SPECIFIC RESPONSIBILITIES
1. Perform and thoroughly understand all functions of the POS (Point of Sale) and TTS (Tee Time Scheduling) systems. This includes handling confirmation information, ensuring accuracy of reservations, guest check-in, and reconciliation of cash drawer.
2. Answer incoming phone calls. Route calls, take messages, and assist customers as needed.
3. Greet and service customers in person and by phone. Answer general inquiries regarding golf courses; provide information regarding all hospitality businesses.
4. Assist in directing guest traffic through the clubhouse.
5. Ensure the golf shop, front desk, and all public areas are neat and orderly. Assist also in keeping general information displays stocked.
6. Handle all cash transactions. Balance, deposit, and record cash as necessary.
7. Open and close the golf shop and front desk area according to established procedures.
8. Assist Supervisor-Merchandising with inventory, golf shop sales, and maintaining order in the shop as needed.
9. Perform other duties, as assigned, relating to the successful and smooth operation of the golf shop.
This is a seasonal position working both weekdays and weekends. Shifts vary between 5:15 am and 9:00 pm.