Serves as a Medical Support Assistant, providing a variety of duties associated with patient care and treatment in several outpatient clinics and medical facilities by coordinating clinic activities and ensuring the smooth operation of daily services. These Medical Support Assistant positions are located at multiple Indian Health Service (IHS) healthcare facilities across various locations. USAJOBS Help Center - Update your resume now so it meets new resume requirements
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-5: One year of specialized experience equivalent to at least the GS-4 grade level and/or Four years above high school. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples of Specialized Experience: Greet and assist patients, families, and visitors. Maintain and organize filing systems ensuring records are accurate, up to date, and easily retrievable. Assist with the preparation of a wide range of correspondence, reports, memoranda, and other administrative documentation. You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration.
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) All Grade levels MAY NOT be available at all locations. Receives and greets patients and visitors; provides general information and assistance. Schedules, reschedules, and cancels patient appointments using an electronic health record or scheduling system. Maintains and files medical records and forms in accordance with privacy and confidentiality requirements. Assists with basic clinic administrative tasks, such as preparing charts, scanning documents, and data entry.