Created at: March 11, 2026 00:01
Company: KOHLER
Location: Kohler, WI, 53044
Job Description:
Opportunity
The Market Grocery Supervisor is responsible for curating and managing the store’s premium grocery, alcohol, gift and retail products selection, ensuring an exceptional shopping experience for customers seeking craft, artisanal, and luxury food, beverages and gifts. This role combines product expertise, merchandising skills, and customer engagement to elevate the store’s reputation as a destination for fine merchandise.
SPECIFIC RESPONSIBILITIES
Team Leadership and Development
Manage daily operations of the grocery department, including dry goods, refrigerated, frozen, specialty, produce, beer, wine & spirits and gift itemsRecruit, train, lead and develop a team of retail associates, ensuring high performance and engagementMaintain store cleanliness, organization, and visual appealConduct regular performance evaluations and provide ongoing coachingFoster a positive, service-oriented team cultureAct in the capacity of store leaders as needed and serve as a member of the leadership team
Product Expertise and Customer Engagement
Provide expert product knowledge and recommendations, including pairings and tasting notes as well as educate customers on product origins, varietals, brewing/distilling methods, and seasonal offeringsHost tastings, promotional events, and educational sessions in collaboration with vendorsResolve customer inquiries and complaints with professionalism and careFoster a welcoming and upscale shopping environment
Inventory Management
Oversee ordering, stocking, and inventory control of grocery departmentMonitor department sales, shrink, and labor and accuracy of pricing and signageTrack sales trends and adjust inventory to reflect customer preferences and seasonal shiftsEnsure proper storage and handling of alcohol, dry goods, refrigerated, and frozen products to maintain qualityCollaborate with vendors and buyers to source premium and specialty items
Merchandising and Presentation
Create visually appealing displays that reflect the store’s upscale brandRotate stock and ensure compliance with freshness and expiration standardsEnsure accurate pricing, signage, and product rotation
Compliance and Safety
Adhere to call local and state laws regarding alcohol sales and age verificationTrain staff on responsible alcohol handling and customer interactionMaintain documentation for audits and regulatory complianceEnsure compliance with health, safety, and company standards
Will complete all duties and requests as assigned by management
This is a full-time position, working weekdays & weekends. Shifts vary between 6:00am - 9:00pm.