Management and Program Analyst ( Passport and Visa )

Created at: March 11, 2026 00:04

Company: Government Accountability Office

Location: Washington, DC, 20001

Job Description:

This position is located in the Government Accountability Office. As a Management and Program Analyst ( Passport and Visa ) you will be responsible for the passport and visa process, administering the agency's travel system and travel policies; and assessing and reporting on the effectiveness of GAO's internal controls.
You may qualify at the BAND II level, if you fulfill the following qualification requirement: Applicants must have at least one year (52 weeks) of specialized experience at the next lower band level, equivalent to the Band I level or GS-11 level in the federal service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as experience understanding and following Federal Travel Regulation, travel legislation, Internal Revenue Service (IRS) regulations, public laws, policy, analyzing and interpreting directives as well as experience configuration, functionality and operations of GAO's travel system, E2 Solutions.
As a Management and Program Analyst (Passport and Visa), PT - 0343 - 2 your typical work assignments may include the following: Manage passport and visa programs for all GAO staff, inclusive of related policies, regulations and procedures. Gather and analyze a variety of data in order to develop solutions to complex issues and determine the potential impact on GAO's travel program, operations and activities. Utilize various automated systems and associated modules and tools such as E2 Solutions, Virtual Travel Lab and the Travel Help Desk to develop reports and conduct analysis of GAO's travel system. Assessment, analyze, and study may deal with issues and problems associated with system usage, error categories and ratios, help lab statistics and identifying trends. Provide briefings and training sessions to GAO travelers on passports, visa travel policy and systems. As required, serves as a backup to the agency's Provide monitoring and analyses GAO's Travel Charge Card Program. Communicate clearly and effectively both orally and in writing with US State Department officials, foreign embassy officials on GAO staff's foreign travel.


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