Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability.
 
The
Instructor Senior Analyst
is a multifaceted role that does instructional design work and delivers training on a wide variety of topics. The person selected for this opportunity will facilitate instructor-led training courses, help create training resources, create exams, and certifications. The position will also evaluate existing training efforts to analyze the effectiveness and ROI to the business.
 
Job Responsibilities:
Conduct training for new and experienced employees.
Perform needs analysis and make training recommendations.
Act as a feedback loop between learning and leadership.
Create and schedule classes.
Establish and maintain an enthusiastic work environment and culture.

Counsel and provide guidance to managers on employee professional development.
Build relationships with managers and employees.
Recommend improvements and ways to streamline training sessions and methods.
Escalate issues posing business risk to management.
Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.