Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience. Basic Requirements: Education: GS-11: Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. GS-12: There is no substitution of education for specialized experience at this grade level. Graduate Education: Major study - -Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Experience: You must have IT related experience demonstrating each of the four competencies listed below. GS-11 and GS-12 Attention to detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: GS-11 and GS-12: You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of qualifying experience: GS-11: Experience in training end users on policies, procedures, regulations, and directives. Experience in performing backups and recovery of databases and file storage using provided diagnostic tools. Experience in network system modifications and installations. GS-12: Experience in writing policies, procedures, regulations, directives, and requirements related to physical, personnel, and information security. Experience in complex database and file accessing techniques, search strategies, database security procedures, backup and program recovery techniques, and testing techniques. Experience in developing training and providing formal or informal training to end users. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**
This position involves analytical and evaluative duties related to computer networks and/or telecommunications with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques. Oversees implementation of new system hardware and software and develops operating procedures. Monitors the ongoing operation of a complex network environment with a large number of users in an installation and ensures corrective action to restore operational service is accomplished. Receives network, communications, and related operating systems from various sources such as design centers and commercial vendors and ensures that an inventory of all network hardware and software is maintained. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff's correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.