WE'RE HIRING: Attend our Hiring event below!! Location: Courtyard Marriott Ogden (247 24th St, Ogden, UT 84401) Date: Friday, May 15, 2026 Time: 9 AM - 1 PM Apply before the event for faster processing Positions under this announcement are being filled using a Direct Hire Authority (DHA) This announcement may be closed early if sufficient applicants apply to fill the anticipated vacancies. REVIEW THE ADDITIONAL INFORMATION AND HOW TO APPLY SECTIONS BELOW FOR FURTHER DETAILS
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS:Specialized Experience/ Education GS-05: Applicants must meet one of the following: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Examples of qualifying experience include experience responding to customer inquiries regarding billing or financial transactions and managing customer accounts (for example: credits, debits, adjustments, reconciling discrepancies etc.); performing daily work using a computer (for example: Adobe Acrobat, Microsoft Word, Excel, Edge, or other search engines) to locate and review records; and researching and communicating established rules and procedures that involve factual details; OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university. OR Have a combination of education and experience equivalent to one year of specialized experience. Post-high school education must be from an accredited business, secretarial or technical school, junior college, college or university. AND You must also meet the following requirement(s): MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. For more information on qualifications please refer to OPM's Qualifications Standards.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Responds to taxpayer's inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation. Resolves account inquiries; advises taxpayers of enforcement actions; and manages sensitive case problems designated as requiring special case handling. Analyzes and resolves tax processing problems. Adjusts taxpayer accounts; prepares and issues manual refunds; performs multiple credit transfers; and computes tax, penalty, and interest (including restricted interest). Secures payment of delinquent taxes and filing of delinquent returns.