About the Position: Serve as a Supervisory Public Safety Telecommunicator for the Directorate of Emergency Services at Fort Leavenworth, KS. Provide emergency police, fire, and medical services to the installation/public by answering emergency 911calls and dispatching/notifying appropriate personnel and equipment.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience for current or former Federal employees serving on a career or career conditional appointment: which includes (1) Coordinating the dispatch of emergency response personnel/equipment such as police, fire, and medical units to incidents reported via 911 or other emergency lines; (2) Utilizing specialized dispatching software and/or communication systems to manage emergency responses; and, (3) Identifying the nature of calls in order to prioritize emergencies and non-emergencies; This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Specialized Experience for applicants who are NOT current or former Federal employees: which includes: (1) Operating automation, emergency dispatching, and communications equipment; (2) interviewing callers to determine problems and nature of calls to respond with appropriate emergency personnel/equipment; (3) Communicating effectively with police, fire, or medical personnel during emergencies; 4) Using a central electronic database to access crime date such as the National Crime Information Center (NCIC). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-08). You will be evaluated on the basis of your level of competency in the following areas: Decision Making Emergency Communication Leadership Manages and Organizes Information Time in Grade Requirement: Internal/Previous Federal Employees: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Non-Federal Employees: Applicants who have held a General Schedule (GS) positions within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-08).
Perform caller interrogation to determine type response to dispatch police, fire, and EMS personnel and vehicles/apparatus as needed.
Answer 911 calls, conduct emergency and non-emergency call processing using Computer Aided Dispatch (CAD) consoles or CAD capability through NG911 modernization, if applicable, and or Land Mobile Radios (LMR).
Direct use of emergency protocol for fire, police, and medical emergencies.
Plan, schedule, and distribute work of subordinates to achieve accomplishment of organizational goals and mission.