This position is located in the Center for Consumer Information and Insurance Oversight (CCIIO), Centers for Medicare and Medicaid Services (CMS). As the Deputy Director for Operations, you will provide executive direction, leadership, and support to CCIIO's program operations with a primary focus on the operational implementation and continuing management of the federal health insurance exchange.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Demonstrated executive-level leadership in managing complex, enterprise-wide operational processes related to health insurance or health care financing. This includes the ability to design, implement, and optimize large-scale platforms that incorporate sophisticated technical algorithms and are supported by extensive review processes conducted by staff or contractors. Experience may include systems supporting eligibility and enrollment, plan management, or other core health insurance functions within a health plan or state health coverage agency. Proven ability to ensure all systems and operations are developed and executed in full compliance with applicable Federal laws, regulations, and policies. TQ 2: Demonstrated executive-level leadership in overseeing budgeting and human resources functions that support the effective day-to-day operations of an enterprise-scale organization. This includes the ability to plan, allocate, and manage financial and human capital resources to achieve organizational objectives, ensure operational efficiency, and support mission delivery. Proven experience executing these functions in full compliance with applicable Federal laws, regulations, and policies, including Federal budgeting, personnel management, and workforce planning practices. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Oversees the development and implementation of the operational policies governing Federally facilitated and state-based marketplace exchanges.
Oversees the consumer information assistance provided to enable consumers to obtain maximum benefits from the new health insurance system; and establishes and issues consumer assistance grants to states.
Serves on high-level committees/groups and participates in congressional hearings and other legislative interactions to provide authoritative information, advice, and counsel on HHS health care programs and activities.
Collaborates with the CMS Office of the Administrator and HHS Office of the Secretary to identify, analyze, develop, and implement policies and strategies addressing major program and operational issues tied to health insurance reform implementation.
Represents the CMS and HHS senior leadership in conferences, testimonies, and negotiations with executive-level officials.